5 stars: Excellent

I love Klarna

I love Klarna, it allows me to get the things I need anytime.

1 star: Bad

Klarna’s bookkeeping is inaccurate

Klarna’s bookkeeping is inaccurate. I am being charge for an item that has been returned. Even after providing them with proof of return. Will never use Klarna again.

5 stars: Excellent

I like it cause you can get some things…

I like it cause you can get some things that it would usually take two to four weeks to save up to get. But with four to five installments of the dividends you would be saving, you can have it.

5 stars: Excellent
5 stars: Excellent

awsome app

awsome app! best ever

5 stars: Excellent

Second chance

i have been needing a lap top. Due to keeping up with doctor apt. testing and meetings. Just at this point in our lives to pay cash at one time was not possible nor was large payments. Due to just finding out my husband has liver cancer and will be going on short term disibility. I found your app pay in 4. I looked at it found the walmart site and found a refurbished samsung lap top for a great price and a 2 yr warranty. With the pay in 4 or my case monthly finance easy. i have my laptop on its way. Thank you so very much.

5 stars: Excellent

I was approved very fast on every order…

I was approved very fast on every order so far with Klarna

5 stars: Excellent
5 stars: Excellent

Klarna Helps Make Your Dreams Come True!

Helps you pay in installments with no interest charged.

5 stars: Excellent
5 stars: Excellent

Easy to use and makes larger purchases…

Easy to use and makes larger purchases more affordable.

5 stars: Excellent

Just super easy I'm able to still…not use my major credit cards

Just super easy I'm able to still afford my favorite products and it use my credit card
Credit went Ul by not using my cc

5 stars: Excellent

nice shoes

for now i really appreciate klarna 4 interest payments it's helped lots though not for everything. thanks much.

4 stars: Great

Payment methods

Not sure about what kind of payment methods can I use here. I´ve been trying to use credit and debit cards. Lately, I have tried to use an Amex credit card as a payment method and I had to use my regular debit card for it.

5 stars: Excellent

Wonderful customer service

Klarna and I had an issue in which I was totally at fault, you would've never known because they never made me feel as though I was a nuisance (which the issue I created was definitely a nuisance). They were very considerate very knowledgeable and had everything straightened out very quickly. I really enjoy their service and I was so afraid I was going to lose it but they were just so wonderful it didn't even seem to matter to them what the problem was they just wanted to know if we could work it out and we did.

5 stars: Excellent

A+ app

Easy to use great deals. Awesome app

Reply from Klarna US
Hello Carol!

Thanks for the rave review! We are are ecstatic to hear that you are enjoying the app! It is great that you have found some awesome deals while using the app! We always keep our app up to date! So be on the lookout for even more deals!

Have a delightful weekend!
/Ben
5 stars: Excellent

EXCELLENCE at its finest

EXCELLENCE at its finest. Thank you, Klarna. I come back again and again beyond satisfied! Keep up the excellence you’re providing.

Reply from Klarna US
Hey Michelle,

Thank you very much! One of my favorite reviews to read. It bring us so much joy when our customers can compliment our services! We believe the service alone is a huge part of the shopping experience; so if we can prioritize the customers needs then we can make a better shopping experience for you!

Enjoy the weekend!

/Quinn
Only the latest review will count in the company's TrustScore
5 stars: Excellent

Easy App

Love this app easy to understand and you get what you want! No Interest!

Reply from Klarna US
Hey Tina!

Thanks for the 5 stars! We are so thrilled to hear that you enjoy using our app! We hope to see you at checkout again soon!

Have a great afternoon,
/Ben
5 stars: Excellent

Easy to Use

The app easy to use! The only problem I would say I have is sometimes when I'm redirected to another site, I can't use/find the Klarna pay option.

Reply from Klarna US
Good day Cierra!

Thanks for the review! I noticed you mentioned that sometimes you have issues checking out with us on merchant websites. Not every store will have Klarna at checkout. You can always use our one time cards to shop at most of your favorite online stores. If you would like to see a list of the majority of our partnered stores, you can find it listed on our website at https://www.klarna.com/us/klarna-stores-aus25/. If you have any other issues please reach out!

Have a great weekend!
/Ben
5 stars: Excellent

I have used Klarna for many purchases

I have used Klarna for many purchases. I purchased a vacuum from Hoover. I sent it back it took Hoover a little longer than normal to make sure Klarna had what they needed. In the meantime Klarna charged me a late fee . After letting Klarna know what was going on they gladly took off the late fee as a one time courtesy… thank you

Reply from Klarna US
Hello,

Thank you for taking the time to share your experience with Klarna! We are so thrilled to hear that we were able to solve your issue with Hoover! Our customer service team prides itself on being efficient and going above and beyond!

You're amazing,
/Ben